Privacy policy

Who we are

Scottish Energy Efficiency ("we", "us") operates the website solarbatteryglasgow.co.uk. Our address is Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. We arrange no-obligation surveys and quotes for paid solar panel and battery storage installations, which are carried out by our MCS-certified installation partner.

What personal information we collect

When you submit a quote or contact form, we collect:

• Your name
• Your UK phone number
• Your email address
• Your postcode
• The interest option you select (for example, new solar and battery, or adding a battery to existing solar)
• The page URL you submitted the form from
• Any additional message you provide

We do not collect sensitive personal data through this website. We do not use advertising cookies, tracking pixels or third-party analytics on this site.

How we use your information

We use the information you provide to:

• Contact you about your enquiry and arrange a no-obligation survey
• Prepare a written quote for your property
• Respond to questions you ask us
• Keep a record of our correspondence with you

We rely on your consent (given when you tick the consent box on the form) and our legitimate interest in responding to your enquiry as the lawful basis for processing your data.

Who we share your information with

To arrange your survey and quote, we share the relevant details with our MCS-certified installation partner so they can assess your property and carry out the installation if you proceed. We do not sell your data, and we do not share it with any other third parties for marketing.

Form submissions are sent via a secure webhook to our internal systems for processing. We do not pass your details to any advertising networks.

How long we keep your data

We keep your enquiry details for as long as needed to arrange your survey and quote, and for a reasonable period afterwards in case you wish to revisit the quotation. If you ask us to delete your data, we will do so within one month unless we have a legal reason to retain it.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to erase your data (the right to be forgotten)
• Withdraw your consent at any time
• Complain to the Information Commissioner's Office (ICO) if you are unhappy with how we handle your data

To exercise any of these rights, email info@scottishenergyefficiency.co.uk.

Security

We take reasonable steps to protect your personal data, including restricting access to authorised team members and using secure transmission for form submissions. No method of transmission over the internet is completely secure, but we work to protect your information in line with our obligations.

Changes to this policy

We may update this privacy policy from time to time. The date at the bottom of this page shows when it was last updated.

Contact us

If you have any questions about this privacy policy or how we handle your data, contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198.